RapidMade Inc - 3D Printing, Thermoforming, Machining, Engineering and 3D Scanning - 3D Printing Service in Portland

I've been looking for a large scale 3-D printer for a work project. I work at a zoo and botanical garden, so I'm no expert in the field of 3-D printing. ChatGPT recommended eight large scale 3-D printing companies in the US to help with our project. Only one of them seemed to care about our project: Andrew LaPlant at RapidMade. He asked lots of questions and helped us figure out what we needed to make our project work. Thanks Andrew. You definitely made RapidMade stand out from the crowd.

The only reason I'm giving them a two star rating is because there are a few good eggs in the company. Management is the problem. We act into an agreement for them to make 20+ thousand dollars in parts for us. They packed and Shipped the parts to our distributor and they were destroyed. FedEx had some liability in the claim, and some stuff was crated incorrectly. There was nothing from the delivery that could be salvaged. We tried to work with management multiple times and they were not willing to engage us and anything less than them being paid in full. This company may be good at making small orders, but I would not use them for thermal forming anything. A very close attention to their invoice must be your first priority. They claim the minute something is on their loading dock whether or not they packaged it. It's your problem under a policy called EX-Works, we had a final call with the Supplier and ask a very simple question "what did we do wrong in this process"they said that we accepted the order. note that none of the items in these pictures can be sold as new

10 out of 10. Andrew and his team at RapidMade were able to deliver high quality 3D printed parts in a very timely manner. They should definitely be considered for all 3D printing needs.

We previously worked with a few larger prototyping companies and communication was slow and frustrating. We are very happy with how fast and helpful Andrew has been, and we are genuinely impressed with the surface finish RapidMade can achieve with 3D printed part. This will be our go-to choice for fast prototypes from now.

Andrew LaPlant assisted me in choosing the correct material and process required for a batch of complex 3D printed parts which required painting. The parts ended up better than expected and on time. I would definitely refer RapidMade to someone looking for quick custom prototypes